For dental groups
Dental group review management: chosen on reviews, priced on trust.
Locationes is a multi-location Google Business Profile platform for dental groups. It keeps every practice's treatments, hours and photos complete, answers reviews without confirming a patient, and tracks the treatment searches each clinic appears for.
Last updated:
- Reply queue
- Ten profile checks per practice, each with a fix.
- Hours
- Replies that never confirm a treatment or patient.
- Profiles
- Removed reviews archived and reported by star.
- Visibility
- Implant and orthodontic searches tracked per clinic.
The problem
Dental is a high-consideration purchase made under anxiety: the patient compares two clinics on cost, reviews, and whether the profile even lists the treatment they searched for.
One unanswered review about a bill or a cancelled appointment outweighs a hundred five-star ones at the moment of decision.
A practice that answers badly in public reads like one that handles complaints badly in the chair.
What it does
Three jobs, in your sector's language.
No generic feature list. The parts of the product that matter when the queue is long and the hours differ.
- Reviews
-
One inbox for every practice, with privacy-safe replies.
Templates cover the cases that repeat — waiting time, cost, appointment changes, after-treatment questions — written so no reply confirms a patient. Translation handles languages the team does not read.
- Profiles
-
A profile that lists what people search for.
Treatments, hours, photos and description are scored across ten checks. A group adding a treatment line updates the services field in bulk, and the audit shows the practices where it did not land.
- Visibility
-
Numbers built for a dental group.
Rating breakdown shows the 1–2★ share and the average time to answer a negative review. The deleted review archive keeps the reviews Google removes and reports removals by star.
Example scenario
Example scenario
Illustrative example, not a customer story.
A fourteen-practice group adds a hygiene service and updates the services field across every location at once. Two weeks later a one-star review describes a bill that was higher than expected. The reply thanks the patient, apologises for the surprise, and invites them to call the practice — no treatment, no name, no confirmation of attendance.
A month later the review is gone from Google. The archive still holds it, and the deleted review report counts it — which is how the group notices that its lowest-rated reviews disappear more often than the rest. Keyword performance then shows implant searches rising in two clinics and flat in the other twelve.
- Unanswered negatives
- 24
- In two supplier-linked branches
- 9
- Hours edits flagged by Google
- 1
- Branches on late-night hours
- 14
Figures belong to the example above.
Related
Related pages
Features, sectors and reading that share the same work.
See it with your own locations
We will walk through your estate, your review volume and your current workflow.