Reviews and reputation
Deleted Google reviews archive that keeps the record
A one-star review disappears and the average moves; nobody can say what it said. Locationes archives every review from day one and marks the ones Google removes, so the record survives when the review does not.
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What is deleted reviews archive in Locationes?
A permanent record of the reviews your locations received, including those later removed from Google. Each archived review keeps its text, rating, location and date, and the report shows how many were removed, at what rate, and how removals split across star ratings.
- Reviews tracked
- 9,749
- Reviews later removed by Google
- 207 (5.7%)
- Removal rate among 1–2★ reviews
- 20%
From the anonymized 23-location demo account, November 2026. Not a customer result.
What you get
- Every review stored with text, rating, date and location.
- Historical reviews included from the first connection.
- Filters by location, rating, date, text and reply status.
- Removed reviews stay visible in the archive.
01Archive from day one
Archive from day one
Archiving starts when the account is connected: reviews already retrieved are stored, and new ones are added as they arrive. That matters because a review removed six months later cannot be recovered from Google — only from a copy someone kept.
- Every review stored with text, rating, date and location. - Historical reviews included from the first connection. - Filters by location, rating, date, text and reply status.
- Every review stored with text, rating, date and location.
- Historical reviews included from the first connection.
- Filters by location, rating, date, text and reply status. ../assets/screenshots/report-deleted-reviews-en.jpg — Alt: "Deleted reviews report listing removed reviews with rating, location, date and removal status."
02Know when a review is gone
Know when a review is gone
Removal is detected when a review no longer appears in the data the product retrieves, and marked as deleted rather than dropped from the list. The archive is not a monitoring alarm; it is the reason you can answer "what did it say?" weeks later.
- Removed reviews stay visible in the archive. - Their original text, rating and reply status are preserved. - Nothing is restored — only Google can do that.
- Removed reviews stay visible in the archive.
- Their original text, rating and reply status are preserved.
- Nothing is restored — only Google can do that. ../assets/screenshots/report-deleted-reviews-en.jpg — Alt: "Archived review marked as deleted, with its original rating and text."
03Read the removal rate, not the count
Read the removal rate, not the count
A count has no denominator. The report shows removals against the reviews that existed and splits them by star rating, because 20% of 1–2★ removed is a different situation from 20% of everything. In the demo account, 5.7% of all reviews were removed and 20% of the low-star band was.
- Removal count and rate for the period. - Split by star rating, including the 1–2★ band. - Filters for location, period, rating, review type and reply status.
- Removal count and rate for the period.
- Split by star rating, including the 1–2★ band.
- Filters for location, period, rating, review type and reply status. ../assets/screenshots/report-deleted-reviews-en.jpg — Alt: "Deleted reviews report showing removal rate and the star rating breakdown."
Related
Related pages
Features, sectors and reading that share the same work.
FAQ
Deleted reviews archive questions
Does Locationes restore a deleted review?
No. Only Google can restore or remove a review, and no third-party tool can guarantee an outcome. The archive keeps the original text, rating and date so you can respond accurately if the customer contacts you again.
How soon is a removal detected?
When the review no longer appears in the data Locationes retrieves, it is marked as deleted. Detection follows the sync rather than an instant alert; the report is where the pattern across locations becomes visible.
Why does the removal rate matter more than the count?
Because a count has no denominator. Twenty percent of low-star reviews removed is a different situation from twenty percent of all reviews, and the report separates them. A high rate in the low band changes the average without any service change. That makes it a signal to read, not a way to raise the rating.
Can we export the archive?
Yes, the report and the review list export to Excel, including deleted reviews. For a complaint or a legal process, that export is the practical form of the record.
Start with the queue you already have.
Connect one Google account and open the unanswered tab. Three days is enough to see whether the backlog is smaller on Monday.