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Locationes vs Birdeye
Short answer. Birdeye is a customer-experience suite: review invitations by text and email, listings syndication, messaging, webchat and payments under one contract. Locationes is a Google Business Profile operations tool: one location list, one review inbox, a profile score and nine reports at a published $12 per location. Birdeye suits a business that wants one vendor for every customer conversation; Locationes suits one whose daily work is profile accuracy and review replies.
Side by side
| Capability | Locationes | Birdeye |
|---|---|---|
| Multi-location management | Yes — one list, store codes, bulk update | Yes — location groups and bulk edit |
| Review replies | Yes — one inbox, bulk reply, in-place translation | Yes — inbox with AI-assisted responses |
| Reply templates | Yes | Unverified |
| AI replies | No — in development | Yes |
| Deleted review archive | Yes — every review archived, removal alerts | Unverified |
| Google alerts | Yes — permission, closed, duplicate, account change, edits in review | Unverified |
| Profile completeness score | Yes — 0–100, ten checks, a fix for each | Unverified |
| Keyword reports | Yes — performance, trends, impressions, interactions | Partial — reporting focus is reputation, not search terms |
| Rank tracking | Yes — per location, plus a map view | Unverified |
| Pricing model | Published, per location per month: $12 / $10.00 / $8 / $7.00 | No public pricing; quote by location count |
| Free trial | 3 days, full access | Unverified |
| Minimum locations | 1 | 1 |
Locationes vs Birdeye
When Locationes is the better fit
- The profile is the job, not the conversation. Hours, services, photos and categories across 23 stores, with a store code on every row and thirty locations updated in one action.
- You need the removal trail. Every review is archived from day one and flagged when Google deletes it; the report shows removal rate by star rating.
- You want the price before the call. Four bands, all features in each, no seat fees. 23 locations is $230 a month.
- A small team carries the work. The action list decides the week: unanswered negatives, flagged profile changes, suspicious five-star clusters.
When Birdeye is the better fit
- You want to ask for reviews at the point of sale. Birdeye sends invitations by text and email after a transaction; Locationes has no review-request campaigns.
- You need listings beyond Google. Birdeye distributes business data to a wide directory network; Locationes manages the Google profile and nothing else.
- You need messaging, webchat or payments from one vendor. All real Birdeye products, none of them in Locationes.
- You have budget and an owner for a broad platform. Its value grows with how much of the suite you switch on.
What 23 locations cost
| Locationes | Birdeye | |
|---|---|---|
| Unit | $10.00 per location / month (11–50 band) | Quote only |
| 23 locations | $230 / month | Third-party trackers report $299–$449 per location per month on annual billing |
| Indicative total | $1,518 / year | $82,500–$124,000 / year at those reported rates |
Birdeye publishes no price. The range comes from third-party trackers read in October 2026; it is not a quote.
FAQ
Is Locationes cheaper than Birdeye?
On published numbers, yes by a wide margin: $12 per location against reported list prices near $299. The caveat is scope — Birdeye includes review-request campaigns, messaging and directory syndication.
Does Locationes send review invitations?
No. It manages profiles and the reviews that arrive on them; SMS or email review campaigns are outside the product.
Can we run both?
Yes, and some teams do: a messaging platform for customer contact, Locationes for profile accuracy, alerts and cross-location reporting.
Start with your own location list
Connect a Google account and the first action list is ready in the same session — closed stores, duplicates, profiles missing a phone number. 3-day free trial, cancel anytime.
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